Frequently Asked Questions

 

I am shopping for an engagement ring. Can you give me a general idea of price range and design options?

We would be very happy to work with you on an engagement ring that is elegant, comfortable, and meaningful. If you look at the wedding and engagement rings shown on our site, you can get a good idea about designs that appeal to you. The price would depend on the type of ring, the precious metal you like best, such as platinum, gold or palladium, and the diamond(s) or gemstone(s) you choose. I think you will find the prices reasonable, and we have made rings for many, many couples who would agree. We know it is not the kind of shopping one does every day, so we will make it a fun and interesting experience for you. Call or e-mail us when you are ready to work with Eve on your engagement ring!

Q:  from bride Laura.
Hi I had a few questions to ask about your store and what you are able to offer. I was wondering if you are able to set my own stone in the engagement ring set that I will choose? My fiancé and I were also interested in getting both his ring and mine engraved; do you offer that kind of service?

Congratulations on your engagement! We would be happy to create a special wedding set using your own diamond, in a design that is beautiful and symbolizes your love for one another. Eve is a custom designer who creates beautiful and meaningful jewelry for people who appreciate art and beauty. We would be happy to discuss your ideas and create the perfect engagement & wedding rings for you both! We do offer free inscriptions (done in Eve's handwriting) in the rings we create. Please take a look at our website for a small example of Eve's lyrical wedding & engagement ring designs. In our Gallery you will see many, many more possibilities. All our pieces are designed by Eve and made right here in Eve's studio/workshop. We are excited to help make your dreams come true!

How can I tell what ring size I need? It depends on the ring; generally, wrapping a paper ring sizer around the preferred digit gives a reasonable measurement; however, some thicker rings may require additional techniques for assessing the proper size. Wider rings need to be up to 1/2 size larger to allow the knuckle to slide through.
What is a "ring wave"? Eve's rings are designed to be more comfortable than standard rings; they are more squared than round, matching the shape of the finger better, and preventing the ring from turning or spinning on the finger. Many of Eve's rings have a "wave" which is a little bump inside the bottom of the ring. The wave helps rings fit better.
What is a "removable drop"? Usually it is a small segment of cascading pearls or gems, linked, with a small metal ring at the top which can hang down from on an earring or pin.

How do you know when a necklace needs to be restrung? 

Necklaces strung on silk will need to be restrung periodically, depending on how often you wear them and the weight of the piece (pearls tend to be heavier so may need to be restrung more often than a light necklace. Keep an eye on the silk; if it becomes stretched or discolored, then it is time to restring (before it breaks). Pay extra attention to the silk near the clasp -- this is the area that takes the most wear as you open and close it.
 
If you get your necklace wet (caught in the rain, too much champagne escapes with the cork...), take it off right away and lay it out to dry on a light colored (preferably white or neutral) towel. When wet, silk will stretch very quickly, shortening the life of the silk, and making it much more likely it will break.

What are the letters following each round diamond (such as F-G/VS)? Those are the GIA (Gemological Institute of America) diamond quality codes. The first letters describe the "whiteness" of the diamond (The best color is "D"), and the second symbols (VS, VS2, SI1) indicate diamond clarity. E-F/VS, the code you see most often on our site, would be a very good quality diamond.

How do I take care of my jewelry?

• All jewelry should be removed before doing housework, gardening, workouts and sports. Be especially careful with rings – you may choose to wear gloves.

• Periodically check for loose gems by gently shaking the piece, or by tapping it with your finger near your ear. Prongs may be checked by trying to insert a thin piece of paper between the gem and the metal prongs. When in doubt, have it professionally checked. Have all loose stones tightened before wearing the jewelry. Check clasps and fasteners often.

• Restring necklaces regularly, at least every two years or annually with heavy use. If gems move easily along the string or the string is discolored, it’s time to have the piece restrung.

• Do not store jewelry together. Keep each piece in a soft pouch or cotton lined box. Diamonds, rubies and sapphires will scratch or abrade every other thing they touch. Likewise, metal will scratch other metals.

• Scratching and other damage can occur from improper cleaning. Do not over clean. Never use bleach or household cleaners. When in doubt, do not use chemicals.

• Avoid wearing gold jewelry in chlorinated water, such as swimming pools & hot tubs, because chlorine attacks the alloys in gold jewelry.

Is there a "right way" to clean jewelry?

For jewelry cleaning, we recommend rubbing alcohol, a simple solution that is readily available. Put the jewelry in a dish covered with alcohol for a few minutes, then use a soft brush (like an old soft bristle toothbrush) to remove the film left by lotion, soap, dirt and oils, then rinse again with alcohol (or water) and let air dry on a clean soft towel. DO NOT use rubbing alcohol on porous gems (like emeralds which contain oil and must only be cleaned with lukewarm water; opals, which have a high water content; or turquoise, bone, etc.). Porous gems should only be cleaned with lukewarm water and a soft brush, then dried as above. If in doubt, have it professionally cleaned.

How do I take care of my pearls?

• Pearls are delicate precious jewels. Protect them against scratches from other gemstones or metal.

• Keep your pearls in a chamois bag, protective pouch, or individual softly lined box when not being worn. DO NOT store them in an airtight place, such as a vault or a sealed plastic bag.

• Avoid storing pearls in sunlight, extreme dryness or humidity. Never expose pearls to hair sprays, cosmetics, perfumes, sun lotions or insect repellents – the acids in them will attack the pearls.

• Never clean pearls using chemicals or abrasives. Do not swim wearing pearls.

• Pearls should be the last to go on and first to come off when dressing.

• Pearls are usually strung securely with silk, and are knotted between each pearl to avoid abrasion and prevent loss if the string should break. If your pearls seem to “travel” loosely on the thread or if the thread has discolored, it is time to restring. Have the pearls restrung once a year, if worn frequently. Heavier pearls may need to be restrung more often.

• If the pearls seem to become dingy, it is time for a cleaning. Pearls can be cleaned professionally or you can wash them gently with Woolite in warm water, being careful not to stretch the thread. Rinse thoroughly and let air dry on a towel until the thread is completely dry (usually at least 24 hours).

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